Mental Health First Aid

Learn How to support others who may need your help regarding mental health challenges.

Target audience and who should attend

MHFA is open to all participants and is ideally aimed at those aged 18 or above. The course is designed to be educational and is not a therapy or support group.


The provision of a psychologically safe work environment is a key part of our programs that create High Performance Organisations. Whilst leadership is a key part of this process we need to acknowledge that Mental Health challenges are simply a part of life. 

The ability for an organisation to respond effectively to instances where their employees need assistance with their mental health is an important part of creating a positive and healthy culture. We are proud partners with the not for profit Mental Health First Aid Australia and are accredited to run all of their programs. For most workplaces we recommend the standard Mental Health First Aid (MHFA) for workplaces.

We also work with numerous organisation is helping them gain accreditation as MHFA recognised employers.

What is the program?

Mental Health First Aid is the only accredited Mental Health First Aid program in Australia.  If you think Senior First Aid for physical injuries think this program for mental health. This is an  accredited program through Mental Health First Aid Australia.  The program is internationally recognised and based on scientific and evidence-based research in mental health. 

The course is designed for organisations and individuals. It provides a broad overview of all common mental health issues and how to recognise their signs and symptoms, how to approach a sufferer and where to go for professional help.  It also aligns closely with the mantra that a sustainable high performance organisation has to be a healthy one. 

What does the program cover?

The program covers…

  • An introduction to Mental Health and Mental Health First Aid
  • How to recognise the common signs and symptoms of a mental health issue
  • How to approach a sufferer and what questions to ask to help understand and assess the severity of the situation
  • Practical skills to confidently intervene in real-life mental health scenarios that you may face.
  • How to encourage a person to seek professional help
  • Where to go to get professional help?

What Mental Health conditions does the program cover?

The program covers…

  • Depression
  • Anxiety problems
  • Psychosis
  • Substance use problems.

In addition the program also covers the following Mental Health Crisis situations:

  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury (self-harm)
  • Panic attacks
  • Traumatic events
  • Severe psychotic states
  • Severe effects of alcohol or other drug use
  • Aggressive behaviours.

So what does it look like?

Our Mental Health First Aid program is delivered face to face. The program runs for 2 days.  All participants get a Mental Health First Aid manual to keep for reference.

Really important note: The information provided in MHFA courses is designed for general mental health first aid only.  It is not designed or intended to be a substitute for specific professional medical advice and treatment.

Participant accreditation?

Accreditation is issued Directly by Mental Health First Aid Australia. All participants who have completed a MHFA course will be invited to take a short online accreditation assessment.

Once accredited participants are eligible to be appointed as a Mental Health First Aid officer within the workplace. 

Our Mental Health First Aid Facilitators


All our Mental Health First Aid (MHFA) course facilitators have undertaken extensive professional development with with MHFA Australia and are very experienced in their field. All of our facilitators have first-hand lived experience of dealing with Mental Health issues in the real world. Our facilitators worth with y ou and your organisation to ensure that you develop the skills, confidence, and knowledge you need to recognise, approach and support someone who is developing or suffering from a mental health issue.

Useful links relevant to this program:


Course DescriptionMin # Of ParticipantsMinimum Cost Per ParticipantDuration
Workplace Mental Health First Aid10$POA2 Days
Mental Health Briefing – Senior Executives N/A$POA2 - 3 Hours
Mental health First Aid refresher program10$POA1 Day

Booking And Information Form

The MHFA Skilled Workplace Program

Recognising your organisations commitment to a Mentally Healthier Workplace.

The Mental Health First Aid (MHFA) Skilled Workplace Program recognises workplaces for their commitment to Mental Health First Aid training.

It is our way of celebrating organisations across Australia who not only invest in developing mental health first aid skills in their people, but also show a strong commitment to embedding the program into their organisation’s culture; through actions like senior leadership support, relevant policies, supporting Mental Health First Aid Officers and continuous improvement.

How do we recognise YOU. There are Gold, Silver and Bronze skilled workplace awards

Your organisation will receive a Digital Certificate of Recognition for achieving the requisite level.

Your organisational so received a Digital Badge that can be used on your website and email signatures.

Your organisation will be featured on the MHFA website as MHFA Skilled Workplace.

Your organisation will be recognised int he Mental health First Aid Annual Report and may be be featured in a range of pub forums as a MHFA Skilled workplace.


The MHFA Skilled Workplace program attracts workplaces from varying industries and sizes. Current recognised workplaces include John Holland, Twinings and Co, West Australia Police, Capital Chemists, Department of Foreign Affairs and Trade, Downer Mining, many schools, Shire Councils and more!

Participating in the MHFA Skilled Workplace Program is a clear demonstration of your commitment to building a mentally healthy workplace, both to your staff and your external stakeholders.

The electronic badge you receive can be used to celebrate and promote your achievement broadly.

Workplaces report that being recognised as an MHFA Skilled Workplace has contributed to staff valuing the role and skills of Mental Health First Aiders and helped them to embed the MHFA program in their workplace.

All organisations with an Australian worksite are eligible to apply, as well consortiums, individual worksites of multi-site organisations and individual workplace departments.

Workplaces require a minimum of five full time equivalent (FTE) staff or more to apply.

Levels of recognition

There are three tiers of recognition – Gold, Silver and Bronze.

To be recognised, workplaces must achieve both criteria:
1. The minimum percentage of staff trained within the last three years; and
2. The minimum number of Actions completed, which demonstrates the commitment to

Mental Health First Aid in your workplace.

E.g. If you are a large workplace, applying for Gold level recognition, you will need to have: • 5% of your FTE workforce trained in Mental Health First Aid; and
• Complete and provide evidence of 8 Actions.

How do you apply to be recognised?

To apply for recognition just reach out to us and we can help you gain the recognition that your organisation deserves.  Just call us on 1300 936411 or email us at