leadership in a Growing Business

Tim from ‘Critical Factors’ has a remarkable leadership talent, with an eye for not only developing people and teams but also achieving results. Critical Factors helped us seek out opportunities to execute the strategic direction of the organisation. Working with them was a pleasure and a great learning experience.”

Our Sales Culture program was a result of the advice and guidance, as well as the insights provided by the team at The Critical Factor. I highly recommend this group for their ability to conduct data based cultural assessments and provide recommendations based on their findings. They have a range of programs designed to help deliver the cultural change that is required to create a truly successful organisation.

Critical Factors were highly engaging with a clear focus and data and information to inform their advice to us. Their initial review provided insights into our current position, which enabled us to make informed decisions around the way forward. They have really helped us to move our culture forward in a positive direction.

The Critical Factor are a trusted advisor and a great support for our business and our people. They are a proven partner in delivering change, revenue growth, improved business practice and new thinking. They take time to understand the environment and challenges to ensure cultural change programs are specifically tailored to achieve desired outcomes.

As past Managing Director & CEO of large and listed business, and now founder of a startup, it is clear to me that Tim Kitching is the most impressive business coach in Australia that I’ve ever worked with. Based on the feedback from the ZEEP team, it would seem he is a stand out for everyone that is working with him also. His emotional intelligence surpasses anyone I’ve worked with. His ability to understand individual needs, apply them to business scenarios and at the same time stay on focus, is like nothing I’ve ever seen. My recommendation on Linked In is supported by the fact that ZEEP Medical now use Tim to provide personal and business coaching to every single staff member, irrespective of their position. Tim has become an integral part of ZEEP’s success. The question isn’t whether you can afford to use Tim, but more so the cost of not using him.

Tim is a top class leader, coach and sales trainer. I have worked with Tim to create and deliver world class sales training in the hardware and industrial supply industries to great effect. He has great experience, has the ability to learn a new industry quickly, develop the right material and deliver it in a very engaging way. He can even win over your most crusty old sales 'rep' who knows it all! I would highly recommend Tim to help you drive change through your organisation and grow your top line sales by transforming your sales team from professional visitors/problem solvers to strategic advisors to your best customers.