About Us

We are passionate about helping customers with their Investigation and risk management needs

Critical Factors began in 2015 when founder Tim Kitching left his last corporate role and decided to start a business focussed investigation and Risk Management.

The business has simply gone from strength to strength since then.

After a lifetime of working in large organisations across the Government, Not for Profit and Corporate sectors Tim had experienced first hand the challenges of illegal and unethical conduct in workplaces and the need for business leaders to see fact based insights into what is happening in their business.

01

Investigation

Investigation of any and all matters that take place in an organisation ranging from Fraud to Conduct and anything in between

02

Probity

Criminal History and Background Checks for Employees, whether they be current or prospective?

03

Root Cause Analysis

Conducting evidence- and fact-based inquiries to understand the true root cause of issues and challenges within an organisation.

Our Purpose

We find out what happened!

Our clients

Whether you are a local or national business, a non for profit or Government Organisation.

Our Vision

Conduct 10 000 investigations by 2030

Our Values

Our values define who we are and we hope that your experience with us matches the values we espouse.

Innovation

We do things differently

Simplicity

We do what we say we will do!

Credibility

We know what we are talking about.

Courage

We call things how we see them.

Discretion

Trust is at the centre of everything we do.
"We help businesses understand what has happened, that's just what we do.”
Tim Kitching

our team of experts are here for you

Critical Factors has a Team of, experienced investigation experts. .

Some Frequently asked

Questions And Answers

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